Context
The Group and its Central Purchasing function are faced with:
- Strong business growth
- Development of new sources of purchases (excluding China) and the evolution of international commercial flows
- Development of new types of purchases (eg. private label)
- The heterogeneity and obsolescence of the IT solutions used in the different entities
- Inadequate process productivity and a need for clarification of certain roles
In order to improve efficiency and generate significant savings, the Group wants an audit of its procurement and supply functions.
Objectives
The objectives of the project are:
- To improve the service provided by the Group Central Purchasing Office to its internal clients (BUs)
- To optimize the performance of international purchases and supplies
- Reinventing the processes of referencing and ordering with the support of the BUs
- To develop synergies between BUs, based on the business of the Central Purchasing (referencing products, development of ranges, optimization of purchases and supply chain)
Resources
Working hand in hand with the Project Manager, the mission included a number of tasks, including:
- Facilitate design workshops (including all the interested parties, i.e., people from
- Purchasing, Cost Control, Quality, IT, Suppliers …) in order to get an exhaustive inventory of needs
- Set up and managing User testing
- Determine the optimal scheme to manage the change
- Design communication tools before and during the roll-out
- Train and assist operational users of the system in as many as 15 different countries (France, Georgia, USA, Canada, Brazil, …)
The mission of CKS, with the project ownership, consists of:
- Expression of needs of BUs, in terms of process reengineering and tool evolution
- Identification and qualification of evolution scenarios of the IT Purchasing / Procurement
- Conducting benchmarks to support analyses
- Modelling of the ROIs attached to the various scenarios and the assessment of them in terms of hypothesis sets
- Validation of a target and how to implement it
- Writing an RFP document to be released to software vendors
Results
A project path validated, by everyone from the General Management, to the representatives of the Central Purchasing and Business.
The consultation of the editors of the place, on the perimeter:
- Collection and treatment of BUs needs
- Consultation and SEO of Suppliers
- Products Pre-referencing and SEO
- Costing
- Order and delivery management
- Tracking orders and their routing